The carrier is touting the program as a low-price option for shippers in an expensive reverse logistics market. FedEx will launch a consolidated returns service in 2023 that leverages less-than-truckload services to help shippers save costs, the carrier announced Monday.
Link: FedEx to launch consolidated returns service | Supply Chain Dive
Of course, this will be useful. The bigger question is why did Amazon beat FedEx to offer this kind of service?