CDP Recommendations for Retail or Omnichannel and eCommerce Businesses?

I have a friend who is a Chief Digital Officer at a furniture brand looking into customer data platform vendors – Twilio Segment seems to be the leader here. Are there any others they should evaluate?

Any recommendations here @Conor
@KellyGoetsch may have some that have registered with the MACH Alliance too.

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Xtremepush is a large player in this space in Europe. Would be worthwhile evaluating.

eCommerce & Retail - Xtremepush
Customer Data Platform - Xtremepush

One I have heard of but not implemented personally is Lexer.

The decision is between Segment (Twillio) and Bloom Reach (for much more than just CDP). Thanks for the input

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We use Segment and it is a great platform but can be pretty complex to work with. My recommendation is to spend some time thinking about your schema and document it before you begin.

I have heard some good stuff about Hightouch being a Segment killer and what not. Have not had a chance to investigate yet.

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Amazing to have you here @jong and @JackKiefer ! Welcome :slight_smile:

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Hey Jon, We are working with a firm called Sitation, which specializes in developing CDP and PIM schemes, and have tons of experience with the Furniture business, so I think I should have a fighting shot at getting it close to right the first time. However, we are looking hard at BloomReach this coming week.

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Sitation looks interesting. Thanks for the mention.

Jack! You’re here! Great to see on here

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